The largest part of our business today is direct partnerships and/or relationships with data storage manufacturers and vendors. StorTrec assists vendors and their channel partners with the following customized services:
- Technical phone support - 7x24 on site services - Spare parts management - RMA management and logistic services - Technical training for field technicians - Assistance on installations and integration.
For our European wide business, we provide a Single Point of Contact for our business partners. With local coverage in 5 major countries in Europe:
- Germany - United Kingdom - France - Austria - Switzerland
we are also able to provide local language support up to 24/7, as well as logistic services. Our goal is to provide the same quality of services in each country.