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The largest part of our business today is direct partnership and/or relationships with data storage manufacturers and vendors. StorTrec assists vendors and their channel partners with the following services:

Technical phone support, 7x24 on site services, Spare parts management, RMA management and logistic services, Technical training for field technicians, Assistance on installations and integration

The largest part of our business today is direct partnership and/or relationships with data storage manufacturers and vendors. StorTrec assists vendors and their channel partners with the following services:

Technical phone support, 7x24 on site services, Spare parts management, RMA management and logistic services, Technical training for field technicians, Assistance on installations and integration

Hover over images to see details about our services


Carepack Services

Our carepacks offer individual, custom service packages tailored for each customer to provide the best service possible. They include different response times as well as service-levels and onsite-services to guarantee the most flexible service experience.

Repair Services

StorTrec offers repair services for a wide range of midrange and enterprise-disk-, tape- and server-systems. They include installation, maintenance and upgrades. Additionally we can provide on-demand services such as express-replacements, certified data erasure and professional relocation / migration.

Fulfillment Services

StorTrec acts on behalf of its manufacturing partners and therefore is the direct connection to your hardware distributor wich shortens service lanes and minimizes your efforts on troubleshooting.

Maintenance Services

The quality of your work depends on smooth operations of all of your systems. This is where we come into play. We will make sure that you can rely on your systems as well as on us as a service partner by keeping your hard- and software up-to-date and operative.

Managed Services

We are your professional reference for worry-free outsourcing of IT processes.

Professional Services

Our consulting team will help you optimize and manage your backup software and execute regular healthchecks to guarantee the flawless operation of your systems. The team will provide everything starting from a backup-draft and hands-on workshops to installation or migration.

Care Pack Services

 Our carepacks offer individual, custom service packages tailored for each customer to provide the best service possible. They include different response times as well as service-levels and onsite-services to guarantee the most flexible service experience.

Repair Services

StorTrec offers repair services for a wide range of midrange and enterprise-disk-, tape- and server-systems. They include installation, maintenance and upgrades. Additionally we can provide on-demand services such as express-replacements, certified data erasure and professional relocation / migration.

Fulfillment Services

StorTrec acts on behalf of its manufacturing partners and therefore is the direct connection to your hardware distributor wich shortens service lanes and minimizes your efforts on troubleshooting.

Maintenance Services

The quality of your work depends on smooth operations of all of your systems. This is where we come into play. We will make sure that you can rely on your systems as well as on us as a service partner by keeping your hard- and software up-to-date and operative.

Managed Services

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Professional Services

Our consulting team will help you optimize and manage your backup software and execute regular healthchecks to guarantee the flawless operation of your systems. The team will provide everything starting from a backup-draft and hands-on workshops to installation or migration

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